Tutorials

Here is a list of tutorials and guides covering a range of topics on FOP2 plugins and companion software.


Full Wallboard: Setup Guide

Dialer: Manual

Scripter: Creation of a basic script

Scripter: Basic Forms

Scripter: Conditional Routing

Scripter: Post Call Satisfaction Survey

Issabel WebRTC Configuration Guide

IVR Flow: Install and Configuration

Tutorial showing how to install and configure the IVR Flow module

IVR Flow: Simple IVR

Tutorial showing how to create a very simple and basic IVR using the IVR Flow module

IVR Flow: Block Types

Guide showing all block types and properties for the IVR Flow module

IVR Flow: Simple API Examle

Tutorial showing how to get external data using API Calls and using it in our IVR Flow

What people say

It is without doubt an order of magnitude better than FOP 1, true it cost $40 bucks but it is the best $40 I spent all day.
dicko
I've already shown this to a couple of customers and those that have seen it are very excited. So, well done!
Bruce Komito
FOP2 is the easiest operator panel for our receptionist and the people who fill in for her. While other products may have more bells and whistles, FOP2 is more practical in a busy environment. When I had a suggestion for a feature that was useful in a competive product, my new feature appeared in a working beta within days!
Bob Roswell
Thank you for writing such a marvelous and helpful tool. FOP has spread throughout our sales and service organization like wild fire. Our managers absolutely love FOP and can't live without it. FOP has increased productivity and has helped us better train our employees. Your product rocks!
Otto Silva
We provide hosted PBX service based on the Asterisk PBX. We have looked at several queue management systems over the last few weeks and elected to give FOP2 a second look. We purchased beta 2.2 on Saturday, deployed with a few minor tweaks on Sunday and were impressing customers on Monday. We tested on IE, Firefox, Safari and Mango using WinXP, Vista, Win7 and Snow Leopard on a 200 extension installation with around 50 queues. The results were consistently flawless.
Dennis Smith
www.vylmedia.com
Nicolas, this isnt the first time I have said but you're a rare breed: you take the time to help people when a lot of other folks don't. This is multiple times over the last 4/5 years you have helped me, for that I am extremely grateful. Thank you for your great product and EXCELLENT support.
Jake Vinson
This is truely a remarkable product. Simple setup, works great, looks great. Good job, and thank you for making such a product available to us !
Kevin Farrell-Pelletier